Terms & Conditions - Vintage China Hire

The terms and conditions of hire apply to all customers. These terms and conditions may be subject to change from time to time and are available upon request by email or via our website.

1. The prices listed are for one full days hire which covers 3 days (day 1- delivery, day 2- your event, day 3- collection). If you require a longer hire period, please ask for a quote. 

2. All items remain the property of Saffron Tea Party Company Ltd at all times.

3. A 25% non-refundable booking deposit will be required at time of booking which is to be paid by bank transfer. Outstanding balance to be paid by bank transfer 7 days before the event date.

4. All hired equipment will normally be delivered the day before the event and collected the day after. Delivery and collection is free within a 10 mile radius of Saffron Walden thereafter a small delivery charge (of 45p per mile) will be applied.

5. Hire items will be in good vintage condition with no chips or cracks but due to the nature and age of the items patterns and gilt may show signs of wear. 

6. All hire items are STRICTLY HAND WASH ONLY. Please DO NOT wash any of the vintage china due to its fragile nature we prefer to do this ourselves, this service is included in the hire charge. Please clean off any food before repacking and we will do the rest. The customer must agree NOT to put any hire items in a dishwasher.

7. The customer is responsible for any breakages damages or loss of the hired items during the hire period. The customer will take all reasonable steps to protect the hired equipment from weather, theft, vandalism or improper use. The customer will return the hired equipment in the same condition as it was delivered. The hired equipment must not be moved from the delivery address/site unless agreed with Saffron Tea Party Company in writing at time of booking.

8. A damage/loss deposit is required to cover any breakages damages or loss to the hired equipment during the hire period. The amount will vary according to the size of the order. Should the cost of damage or loss exceed the damage deposit, the customer agrees to pay the balance. Damage deposit will be refunded by bank transfer within 5 days of collection once the hired equipment has been washed and checked less any deduction for breakages damage or loss as per the scale of charges agreed at time of booking. 

9. All items hired remain the responsibility of the hirer, including if left at other premises, until return or collection. This includes loss or breakages.

10. If the event is cancelled by the customer between 7 and 14 days prior to the event date then 50% of the hire charge will be payable. If the event is cancelled by the customer between 0 and 6 days prior to the event date then 100% of the hire charge will be payable. If the event is cancelled by the customer prior to the event date then the damage deposit will be refunded in full.

11. The latest date to reduce your order is 7 days prior to delivery.

12. If you decide you would like additional items after booking, please let us know and we will try to accommodate where possible.

13. There will, under no circumstances, be any refunds.

14. Insurance against damage or breakage, loss or theft is the responsibility of the customer. Saffron Tea Party Company will not be held responsible in the event of any injury or damage caused by the hired equipment during the hire period, however they are caused. The hire items are hired entirely at the customer’s own risk. 

By placing an order with Saffron Walden Tea Party Company you are agreeing to the Terms and Conditions above.

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